Warning signs
Odd noises, poor shifting, a soft brake lever — every symptom points somewhere. Pick what you're noticing.
The chain jumps or slips when you pedal hard.
Ride with careA rough, grinding sound that follows the pedal stroke.
Safe to keep ridingA high-pitched noise every time you brake.
Safe to keep ridingA sharp click, once per rotation, in time with your pedalling.
Ride with careThe wheel visibly wobbles side to side as it spins.
Stop and checkA dull clunk through the handlebars when you brake hard.
Safe to keep ridingShifts feel hesitant, delayed, or need extra clicks.
Stop and checkThe brake lever feels soft and pulls further than usual.
Safe to keep ridingA creak that happens with every pedal stroke, from around the seat.
Stop and checkThe chain sticks to the chainring instead of releasing cleanly.
Safe to keep ridingA tyre that's gradually going soft, rather than suddenly flat.
Stop and checkA flashing or solid warning icon on the battery or display.
Stop and checkThe display shows a numbered or lettered fault code instead of normal riding info.
Safe to keep ridingThe motor is still working, but noticeably less powerfully than usual.
Safe to keep ridingA metallic rattle from around the rear wheel, worse over bumps.
Safe to keep ridingA clicking or buzzing sound when coasting without pedalling.